Clover POS Support
Can't find the Clover customer service phone number you need? Send us a message and we will contact you.
How Smart Payment Solutions Helps with Clover POS
We sell Clover hardware, help you pick the right device, install it, configure it and stay with you after go-live. Smart Payment Solutions is not the Clover help desk. Technical issues with the device, the Clover software, the account or the hardware warranty go to Clover, and we cannot speak for their hours or response times. If you are not sure whose problem it is, call us first and we will route it.
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Common Clover Issues and Where They Belong
Device will not boot, screen frozen, terminal offline after a router change: start with us, it is often a setting or a network path. Declines, batches that did not settle, deposits that did not arrive, tips posting wrong: this is the processor, and we can read the statement with you. Account access, subscription changes, app market billing, licence questions: Clover only. Broken screen, dead printer, swollen battery: Clover warranty, and we can tell you whether it is likely covered before you call. Send us what happened and when it started; that is usually enough to say whose problem it is.
Clover Tech Support
Technical issues with the Clover device, software, account or hardware warranty go to Clover. Smart Payment Solutions helps with installation, configuration and identifying where an issue belongs. Have the device model, error message and details of any recent changes ready before contacting support.
- Device or terminal name
- Error message or screen shown
- Payment or batch issue
- Printer or order flow issue
- Network connection status
- Staff access or login issue
- When the problem started
Clover Merchant Support
Smart Payment Solutions helps with your Clover setup and payment processing questions after go-live. Send us details of declines, unsettled batches or deposits that do not match your statement. Account access, Clover subscription changes and app billing should be directed to the appropriate Clover support channel.
Buying or Replacing a Clover Device
We sell, install and configure Clover hardware: Station Solo, Station Duo, Mini, Flex and Go, plus the accessories that go with them. If a device is past repair or the counter has outgrown it, send us the model and we will price the replacement.
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Frequently Asked Questions
